Frequently Asked Questions

aivoicegen is an AI-powered voice synthesis platform that converts text into natural-sounding speech, clones voices from a short reference sample, and dubs videos into 40+ languages and dialects while preserving the original speaker's emotions and timing.

aivoicegen uses advanced deep learning models to convert written text into natural, human-like speech. Simply paste your text, select a voice and language, adjust speed and emotions, and generate audio in seconds.

aivoicegen can clone any voice with as little as 10 seconds of audio sample. The cloned voice maintains the speaker's unique tone, pitch, accent, and speaking style for highly realistic results. Voice cloning is included on every plan: 1 clone on Free, 2 on Pro and 8 on Enterprise.

aivoicegen supports 40+ languages and dialects and dialects worldwide. This includes major languages like English, Spanish, Mandarin Chinese, French, German, Japanese, Korean, Arabic, Portuguese, Italian, Russian, and many more regional dialects.

aivoicegen offers a broad library of multilingual voices covering the supported languages, provided by our underlying speech model. The exact catalogue grows over time as the provider adds voices; the current list is shown in the voice picker when you generate.

Yes! aivoicegen supports 11 emotions — neutral, happy, sad, angry, fearful, calm, surprised, disgusted, excited, whisper and fluent. You can also adjust the intensity of each emotion and control speech rate, pitch and emphasis.

The free plan includes 120 characters per generation, 600 seconds audio per month, 1 voice clone, and 1 voice design. No credit card required to start. You can upgrade to Pro ($24.99/month) or Enterprise ($99.99/month) at any time.

Yes, Professional and Enterprise plans include full commercial usage rights. You can use generated audio for videos, podcasts, advertisements, e-learning content, IVR systems, and other commercial projects.

When you reach a monthly limit, generation pauses until the quota resets at the start of your next billing cycle, or until you upgrade to a plan with a higher allowance. Every plan has a fixed allowance — Free 600 seconds, Pro 3,000 seconds and Enterprise 12,000 seconds of audio per month.

Yes, paid plans renew automatically and you can cancel at any time from Account Settings → Subscription. Automatic renewal stops immediately, so you are never charged again. If you cancel within 7 days of the charge, we refund the unused portion of that billing period, pro-rated by remaining time and unused quota. After 7 days the current period is not refundable, but your plan stays usable until the period ends and then reverts to Free automatically. Full details are on our Refund Policy page.

We confirm every refund request within 2 business days. Approved refunds are sent back to your original payment method and typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

Upload your video, select target languages, and aivoicegen will automatically transcribe the audio, translate to your chosen language, and generate dubbed audio while preserving the original speaker's emotions and timing.

aivoicegen supports all major video formats including MP4, MOV, AVI, MKV, and WebM. Maximum file size varies by plan and is displayed during upload.

Yes. We encrypt data in transit with TLS and at rest, and passwords are stored only as one-way salted hashes. We never sell your personal information. Your uploaded audio and text are shared only with the vetted sub-processors needed to run the service — Waffo Pancake for payment and tax handling, MiniMax for speech synthesis, voice cloning and translation, and our hosting and analytics providers. The full list is in our Privacy Policy.

You own 100% of the audio content you generate with aivoicegen. We don't claim any rights to your generated content. Commercial plans include full commercial rights to your generated audio.

You can delete your account yourself at any time from Account Settings → Danger Zone → Delete Account, free of charge. You can also email support@aivoicegen.tech and we will complete verified requests within 30 calendar days. Deletion is separate from cancelling a subscription: cancelling stops billing, but only deleting the account erases your personal data. On deletion your credentials are revoked and your profile is anonymised immediately, and remaining records are permanently deleted within 90 days.

Yes, the Enterprise plan includes full API access with documentation, authentication keys and dedicated support. API usage is metered against the same monthly audio allowance as the web interface.

Generated audio is delivered as MP3 at up to a 32 kHz sample rate across all plans. Paid plans prioritise processing, which shortens queue times during busy periods rather than changing the audio format.